Get more out of Sugar with its integration to Vonage — a rich, easy to use and intuitive interface designed to effortlessly integrate your voice interactions into your key CRM workflows.
Features we will demo include:
- Click to Dial – Call any number directly from Sugar with the click of a mouse.
- Screen Pops - When calls come in, screen pops open to let you know who is calling and its corresponding record in Sugar
- Adding New Records - Create new records in Sugar if the phone number is not associated to any record
- Call Tagging and Note Taking - Call tagging and note taking for all inbound/outbound calls are recorded in your Sugar contact or lead activities.