Sugar User Group

Sugar Integration to Vonage

When Mar 20 2018 2:00 PM - 3:00 PM (EDT)

Get more out of Sugar with its integration to Vonage — a rich, easy to use and intuitive interface designed to effortlessly integrate your voice interactions into your key CRM workflows.

Features we will demo include:

  • Click to Dial – Call any number directly from Sugar with the click of a mouse.
  • Screen Pops - When calls come in, screen pops open to let you know who is calling and its corresponding record in Sugar
  • Adding New Records - Create new records in Sugar if the phone number is not associated to any record
  • Call Tagging and Note Taking - Call tagging and note taking for all inbound/outbound calls are recorded in your Sugar contact or lead activities.
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In addition to our feature topic, the session will include our usual coverage of:

  • SugarCRM Company & Sugar Product News
  • Sugar Open Q&A Session